Support Centre for Installers

In November 2024, Maxeon Solar Technologies and TCL announced an agreement-in-principle for the sale of Maxeon's EMEA, APAC and LATAM sales and marketing organization to TCL—forming a new solar solutions business unit within TCL that can maximise the benefits of vertical integration—TCL SunPower Global.   

The combined innovation, technology leadership, and manufacturing expertise of the two organizations sets the foundation for an integrated energy solutions platform that enables more customers in more locations to take control of their energy future—generating, storing, and using energy in their homes and business more efficiently and cost-effectively than ever.   

Maxeon Solar Technologies will continue to operate as an independent, publicly traded NASDAQ-listed company solely focused on the U.S. residential, commercial, and utility-scale markets.

As TCL Solar panels are sold strictly through distributors throughout Europe, any perceived warranty claims should be directed back to the distributor from which the panels were purchased. In line with published warranty terms and conditions, distributors will be positioned to review and remedy claims or escalate to TCL SunPower Global as necessary.

SunPower offers a unified commissioning process for all components, including warranty registration, which simplifies and accelerates installations. This efficiency not only reduces labor time but also minimizes costs associated with complex installations, enabling you to serve more customers effectively.

By partnering with SunPower, you can enhance your business's efficiency, reputation, and profitability through access to superior products, comprehensive support, and valuable resources.

SunPower's Maxeon panels come with an industry-leading 40-year warranty, reflecting their exceptional durability and performance. With a return rate of just 0.005% (one in 20,000), these panels are 100 times less likely to fail than conventional panels, ensuring long-term customer satisfaction and reducing after-sales service efforts.

SunPower provides its partners with the SunPower One account, a comprehensive platform that includes training, certification, and advanced sales tools. Notably, partners can create detailed proposals in just two minutes, leading to a 24% conversion rate. The platform also features a 3D design tool for building-ready solar setups, enabling you to offer tailored solutions to your customers efficiently.

Yes, SunPower's Partner Program features three tiers—Authorised, Premier, and Elite—allowing partners to distinguish themselves in the market. Achieving higher tiers signifies adherence to the highest standards, instilling greater customer confidence in your services and potentially leading to increased business opportunities.