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What types of panels are sold under the TCL Solar brand, and how are they different from SunPower panels?
SunPower’s interdigitated back contact (IBC) Maxeon panels are renowned for their industry-leading efficiency, 40-year warranty, and enduring reliability in the face of real-world challenges.
SunPower Performance panels provide a balance of efficiency and value with TOPCon cell technology facilitating powerful, reliable energy production from a shingled-cell panel design.
TCL Solar panels complement the SunPower Maxeon and SunPower Performance product lines with a mix of highly reliable, bifacial back contact and TOPCon panel designs. TCL Solar panels come in a variety of form factors, making them suitable for deployment across residential, commercial, and large-scale installations.
Why is SunPower selling TCL-branded solar panels?
In November 2024, Maxeon Solar Technologies and TCL announced an agreement-in-principle for the sale of Maxeon's EMEA, APAC and LATAM sales and marketing organization to TCL—forming a new solar solutions business unit within TCL that can maximise the benefits of vertical integration—TCL SunPower Global.
The combined innovation, technology leadership, and manufacturing expertise of the two organizations sets the foundation for an integrated energy solutions platform that enables more customers in more locations to take control of their energy future—generating, storing, and using energy in their homes and business more efficiently and cost-effectively than ever.
Maxeon Solar Technologies will continue to operate as an independent, publicly traded NASDAQ-listed company solely focused on the U.S. residential, commercial, and utility-scale markets.
How is the warranty serviced for TCL solar panels?
As TCL Solar panels are sold strictly through distributors throughout Europe, any perceived warranty claims should be directed back to the distributor from which the panels were purchased. In line with published warranty terms and conditions, distributors will be positioned to review and remedy claims or escalate to TCL SunPower Global as necessary.
How does SunPower assist partners in reducing installation times and costs?
SunPower offers a unified commissioning process for all components, including warranty registration, which simplifies and accelerates installations. This efficiency not only reduces labor time but also minimizes costs associated with complex installations, enabling you to serve more customers effectively.
By partnering with SunPower, you can enhance your business's efficiency, reputation, and profitability through access to superior products, comprehensive support, and valuable resources.
What kind of warranty and product reliability can partners expect?
SunPower's Maxeon panels come with an industry-leading 40-year warranty, reflecting their exceptional durability and performance. With a return rate of just 0.005% (one in 20,000), these panels are 100 times less likely to fail than conventional panels, ensuring long-term customer satisfaction and reducing after-sales service efforts.
How does SunPower support its partners in generating more sales?
SunPower provides its partners with the SunPower One account, a comprehensive platform that includes training, certification, and advanced sales tools. Notably, partners can create detailed proposals in just two minutes, leading to a 24% conversion rate. The platform also features a 3D design tool for building-ready solar setups, enabling you to offer tailored solutions to your customers efficiently.
Didn't find what you were looking for?
Call our toll-free number +44 808 531 0941 or email us at CustomerService.UK@maxeon.com.
We are here to help and answer any questions you might have about your solar project!
