Support Centre for Homeowners

Get ready to save money on your electric bill each month while also helping save the environment. Your family’s energy usage and the size of your solar energy system will determine exactly how much you save, but generally your home energy system will significantly reduce or even eliminate your electricity bills. Our Partner installers will help you choose the right solar technology and can help estimate potential savings based on your specific circumstances.

SunPower Reserve can be paired with both AC and DC solar systems and can be retrofitted to an existing solar array or in a hybrid AC or DC scenario where a second array is added.

A solar home energy system typically comprises solar panels, an inverter, batteries (if desired), and a grid connection. Our installer partners will meet with you to design your system based on your household usage, and wishes.

SunPower Performance 6 solar panels are the predecessor of our latest generation, SunPower Performance 7 solar panels. The technology is different between generation 6 and 7, but both generations are exceptional when compared to standard panels. 

There are a variety of key technical differences between SunPower Performance 6 solar panels and standard panels, including the design and layout of the solar cells, the conductive material used, and the electrical architecture—which combine to enhance their reliability, performance and aesthetics. 

To go into a bit more technical detail, we laser cut Mono PERC cells into six strips and layer them in a shingled configuration to create a ‘hypercell’. This shingled hypercell allows us to fit more active cell area into each panel, boosting power and efficiency. Using high-quality materials and premium encapsulants, they are built to last in harsh weather conditions. SunPower Performance 6 panels feature a unique parallel circuit architecture that significantly limits power loss from shade and soiling. The result is a high-quality shingled panel constructed with commodity cells, outperforming standard panels in efficiency, performance and reliability.

Your system will automatically shut down. Safety requirements prohibit the system from producing electricity during a power outage or blackout, because there is a chance that the system could feed electricity into the electric grid while utility workers are accessing the grid. The system will restart automatically when power is restored.

Should there be a fire, explosion, gas leak, system damage, or fuel spill around your system’s components, call your local emergency services. If the emergency requires you to seek safety immediately, do so first and then alert emergency personnel that you have a solar system so they can shut it down, if necessary. For assistance restarting your system after an emergency, please contact your Installer.